What is Social Media?
Social Media is an Internet-based tool that allows for groups to engage in peer-to-peer conversations and exchange content - including video, audio, text and multimedia, which is then published and shared within a social environment. The emergence of social media has generated a new and innovative way to create dialogue and receive useful feedback in a way never before thought possible. A few of the social media platforms include Facebook, Twitter, YouTube, Blogs, Email and Flickr.